No Returns & No Refunds policy

No Return & No Refund Policy – Leora Dane

At Leora Dane, we are committed to delivering high-quality, well-inspected, and carefully packed products to our customers.

To maintain fairness, hygiene standards, operational efficiency, and consistent pricing, we follow a strict No Return and No Refund Policy, which is outlined in detail below.

We request all customers to read this policy carefully before placing an order.

🛍️ Final Sale Policy

All products sold on Leora Dane are considered final sale.

Once an order is successfully placed and confirmed:

Returns are not accepted

Refunds are not provided

Orders cannot be reversed

This policy applies to all products, categories, and collections unless clearly mentioned otherwise.

📦 Quality Check & Verification Process

Before dispatch, every product undergoes multiple quality checks, including:

Fabric and stitching inspection

Design and finishing review

Packaging verification

Order accuracy confirmation

Our internal team ensures that only approved and verified products are shipped to customers.

📋 Customer Responsibility Before Purchase

Customers are advised to carefully review all product-related information, including:

Product descriptions

Size charts

Fabric details

Images and videos

Color information

Pricing

Delivery timelines

By placing an order, the customer confirms that they have reviewed and understood all details.

Leora Dane is not responsible for dissatisfaction caused by personal preferences, styling expectations, or incorrect selection.

🚫 No Return Policy

Leora Dane does not accept returns under any of the following circumstances:

Change of mind after purchase

Style or color preference issues

Delayed delivery

Personal dissatisfaction

Gift-related concerns

Minor color variations due to screen or lighting differences

All purchases are final and non-returnable.

🚫 No Refund Policy

Refunds are not applicable in any situation, including but not limited to:

Customer dissatisfaction after delivery

Incorrect orders placed by the customer

Refusal to accept delivery

Unavailability at delivery address

Courier service delays

Address or contact errors

Payment-related misunderstandings

Once payment is completed, it is strictly non-refundable.

⚠️ Exceptional & Rare Situations

In extremely rare and verified cases such as:

Receiving a completely incorrect product

Major manufacturing defect

Severe damage during transit

Customers must:

Inform us within 24 hours of delivery

Provide clear photos and unedited videos

Share complete order details

After investigation, Leora Dane reserves full authority to decide the appropriate resolution.

Any support provided in such cases is purely at company discretion. Refunds are not guaranteed.

📸 Proof & Documentation Requirement

All claims must be supported with:

Original unedited unboxing video

Clear product photographs

Packaging images

Shipping label photos

Claims without valid proof will not be considered.

This process helps maintain transparency and prevent misuse.

❌ Order Cancellation Policy

Once an order is placed and confirmed:

Cancellation is not permitted

Order modifications are not allowed

Address changes may not be possible after processing

Customers are requested to verify all details carefully before checkout.

📬 Undelivered or Refused Orders

If an order is returned due to:

Incorrect address

Customer unavailability

Non-cooperation at delivery

Refusal to accept the parcel

No refund will be issued.

Such orders may be cancelled without compensation.

🧵 Handcrafted & Made-to-Order Disclaimer

Some Leora Dane products may be handcrafted or made-to-order.

These products may have:

Minor stitching variations

Slight design differences

Natural fabric texture changes

These characteristics are part of the craftsmanship and are not considered defects.

📞 Customer Support Assistance

We strongly encourage customers to contact our support team before placing an order for:

Size guidance

Product clarification

Fabric details

Styling advice

Availability confirmation

Our team is available to help customers make informed decisions.

📜 Policy Updates & Modifications

Leora Dane reserves the right to revise, update, or modify this policy at any time without prior notice.

All updates will be published on our website and will apply to future orders.

Customers are responsible for reviewing the latest version before purchasing.

🤝 Our Commitment to Ethical Business

Despite having a strict No Return & No Refund policy, we remain committed to:

✔ Honest product representation

✔ Transparent communication

✔ Fair business practices

✔ Long-term customer trust

We focus on building lasting relationships with our customers.

✅ Customer Agreement

By placing an order on Leora Dane, customers confirm that they:

Have read this policy carefully

Understand all conditions

Agree to all terms

Accept the final sale nature of products

This agreement is legally binding and applies to all purchase